Yes. IVRIE products can be shipped throughout the United States and are also available for purchase in salon. Orders are processed promptly so you can continue your Hair.Care. routine without interruption.

Most orders are processed within 1–3 business days. Once shipped, delivery times vary based on your location and selected shipping method. Tracking information will be emailed as soon as your order is on its way.

Tracking information is typically available within 24 hours after your shipping confirmation email is received. If you have not received tracking information within three business days, please contact our team for assistance.

Because orders are processed quickly, changes or cancellations may not be possible once an order has been submitted. If you need assistance, contact our team as soon as possible and we will do our best to help.

Unopened products may be returned within 30 days of delivery. For health and hygiene reasons, hair extensions may only be returned if:

• The original packaging remains unopened

• The security seal remains intact

• The hair has not been worn, altered, colored, brushed, combed, washed, or otherwise manipulated

Please contact our team before sending any return so we can provide return instructions.

We stand behind the quality of every IVRIE product. If you experience an issue with your purchase, please contact our team within 30 days so we can review the concern and work toward an appropriate resolution.

Approved refunds are issued to the original payment method. Refund amounts may vary depending on the product purchased and the condition of the returned item.

Once your return has been received and approved, refunds are typically processed within 3–5 business days. Your financial institution may require additional time before the funds appear in your account.

Yes. Unopened and unused hair extensions may be eligible for exchange within 30 days of delivery. To begin an exchange, please contact our team before returning your order.